Standard Delivery:
Once your order has been placed, it can be cancelled within 30 minutes using the 'Cancel Order' button on either the checkout or account page. After 30 minutes you can no longer cancel your order, but if once delivered you wish to send an item back to us, you can do so free of charge.

Express Delivery:
Due to the expedited nature of the service, it is not possible to cancel or amend express orders.

Please click here to see our returns policy and instructions.

Sure, you don't have to be registered to place an order. However, if you plan to visit us again, there are benefits to ordering with your own account.

Most of the time, a coupon will not apply to product that is already discounted, as offers can’t be combined. If you’re having trouble, we’re happy to help sort it out, just chat with us.

Once you have completed your transaction, an order confirmation email will be sent to the email you provided.
If you haven't received an order confirmation email, please contact our customer service.
We also recommend you check the status of your order by visiting your account page.

Once the order is confirmed, it is almost impossible to make any amendments. We try to have a very fast processing procedure to fulfil our delivery times. If you'd like to order an additional item(s), you should place a new order online.

Your order may have been cancelled due to issues related to your credit card. We kindly ask you to contact your bank for further details.
You may also contact our Customer Service by clicking here.