nature.rewards

TERMS AND CONDITIONS FOR THE nature.rewards PROGRAM BY ICEBREAKER

Last Updated: August 2025

icebreaker®, a division of VF International Sagl (“icebreaker”) is offering the icebreaker® nature.rewards program through its website accessible at https://eu.icebreaker.com/ (“nature.rewards” or “Program”). The Program is subject to the following Program Terms and Conditions (“Terms”). 

By registering to become a Participant (“Participant” or “you” or “your”) of the Program and by accessing, using or participating in the Program, you (i) represent that you are 18 years of age or older and (ii) agree to the Terms. To join the Program you must be a consumer. 

WHEN ACCESSING OR USING THE PROGRAM AND RELATED SERVICES IN ANY WAY, YOU MUST CONFIRM, BY TICKING THE APPROPRIATE BOX(ES), THAT YOU AGREE TO THESE TERMS, AS WELL AS THE WEBSITE TERMS OF USE, AND ACKNOWLEDGE ICEBREAKER PRIVACY POLICY, AS THEY MAY BE UPDATED AND AMENDED FROM TIME TO TIME WITH PRIOR NOTICE (COLLECTIVELY, “TERMS AND POLICIES”). SHOULD YOU OBJECT TO ANY TERM OR CONDITION OF THESE TERMS AND POLICIES, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO ENTER INTO – OR AS THE CASE MAY BE –ACKNOWLEDGE THESE TERMS AND POLICIES, THEN DO NOT ACCESS OR USE THE PROGRAM OR RELATED SERVICES. 

COMPLETING THE REGISTRATION PROCESS CREATES A LEGALLY ENFORCEABLE CONTRACT UNDER WHICH YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND POLICIES. PLEASE READ THE TERMS AND POLICIES CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION.

1. PROGRAM OVERVIEW

When you join nature.rewards, it allows you to access benefits through icebreaker website at https://eu.icebreaker.com/. The Program is tier-based and offers Participants access to certain benefits, some of which are offered to all Participants while some are limited to specific segments of Participants.

nature.rewards is based on three tiers: Rookie, Grower and The Natural. Through the participation in the Program (as further described in these Terms), Participants will acquire nature.rewards points. The access to one tier or another depends on the amount of points that a Participant has gained https://eu.icebreaker.com/ 

Rookie. When a Participant first joins the nature.rewards, the Participant will be immediately qualified as Rookie with the opportunity to enjoy a range of benefits and special initiatives (see Section 4, paragraph C, point 1 for details).

Grower. To reach the Grower tier, the Participant needs to obtain 2’500 points. Being a Grower unlocks additional benefits (see Section 4, paragraph C, point 2 for details).

The Natural. To reach the ultimate tier, Natural, the Participant needs to obtain 8’000 points. Being a Natural unlocks further benefits and exclusive initiatives (see Section 4, paragraph C, point 3 for details).

To maintain a tier status beyond its 12-month validity period, the Participant must earn the minimum number of points required for that tier within the same 12-month period.  



2. MEMBERSHIP

A. Eligibility: You must be at least 18 years of age, an individual, and a legal resident of United Kingdom  to become a Participant of the Program. You must be a consumer. 

If you do not so qualify, you are prohibited from accessing, using and registering for the Program. Employees of all VF Corporation and its brands are eligible to become Participants of the Program but may be excluded from certain promotions. 

Membership is limited to one membership per person and per email address. 

icebreaker may refuse to offer or continue offering Program access or services to any person, in case of suspicious fraudulent use of the Program and may change its eligibility criteria from time to time for new Participants. icebreaker may refuse to accept any application to register as a Participant in case of suspicious fraudulent use of the Program. 

B. How to Join: You may register to become a Participant by completing the registration process by providing icebreaker with current, complete and accurate information, as more specifically required by then current registration procedures.

Membership may be applied online at https://eu.icebreaker.com/ by creating an account, providing certain information, including first and last name, email address and date of birth, indicating that you want to be Participant, and accepting these Terms, or if you already have an account at https://eu.icebreaker.com/, by logging into your account, indicating that you want to be a Participant, providing any outstanding information, and accepting these Terms.

By way of illustration and not limitation: Participants may be required to provide their first and last name, email address, date of birth and/or certain additional information (such as, for example, contact methods and interests, to the extent they wish to provide such information for a more customized experience); Participants will be required to establish an account password. When setting up the account at https://eu.icebreaker.com/, you are responsible for creating a complex password to protect your nature.rewards account and for ensuring that you do not share your password with others.

C. Tier-based structured Program: The Program is tier-based structured and offers access to certain benefits, some of which are only available to Participants of another segment. In order to be able to access Benefits of the Program, you must be a full Participant, which requires you to set up an account at https://eu.icebreaker.com/ and accept these Terms. 

D. Updating information: You are responsible for providing the correct email address to receive benefits and to ensure receipt of benefits. As a result, each Participant is responsible for maintaining accurate and updated personal information, including your email address. You may update your Participant information through your nature.rewards account online at https://eu.icebreaker.com/. Participants may be required to satisfy certain identity verification requirements set by icebreaker to update their information. 

3. EARNING POINTS

A. How to earn Points: 

New Participants who successfully register for the nature.rewards Program will immediately receive 100 points.

Participants may earn points through the following activities within the nature.rewards Program:

The points will be added to your nature.rewards account for Qualifying Purchases, as described in Section B below, as follows depending on whether you purchase online:


You cannot give or transfer your Points to anyone else.

B. Qualifying Purchases: Qualifying Purchases include regular and sale-priced merchandise purchased at icebreaker events and on icebreaker Website at https://eu.icebreaker.com/ .

C. Compliance of account activity: icebreaker reserves the right, and you hereby grant icebreaker the right, to review account activity for purchase patterns that fall outside the intended use of the nature.rewards. icebreaker has the right to determine whether a Participant’s purchase pattern violates these Terms and if icebreaker makes such a determination, the Participant’s points will be forfeited and the account may be suspended or terminated at icebreaker's sole discretion. 

D. Points deduction on returns: The points you have earned through a Qualifying Purchase will be deducted from your overall points total if the item is returned. Online returns will be automatically processed. 

E. Expiration of points: All of Participant’s points will expire and be forfeited three-hundred-sixty-five (365) days from the date the Participant earned those points (which, for points earned from Qualifying Purchases, such date shall be the date of the Qualifying Purchase). In addition, any points that remain in a Participant’s nature.rewards account will expire and will be forfeited if the nature.rewards Program is terminated. icebreaker reserves the right to terminate, change, limit, modify, or cancel any of the above means of earning points and the number of points earned per mean, at any time, with prior notice, however this would in no way be of prejudice to those rights acquired by the Participants.  

F. Tier duration and reassignment: Once a Participant qualifies for a specific tier within the nature.rewards Program, the Participant shall retain such tier status for a period of twelve (12) months from the date of qualification, regardless of any subsequent changes to the Participant’s point balance during that period.

At the end of the validity period of the tier, the Participant’s tier status will be reassessed based on the total number of points earned during the twelve (12) months following the date of qualification to that specific tier. According with Section 1, if the Participant has not earned the minimum number of points required to maintain the current tier, the Participant will be assigned to the next lower tier, rather than directly to the tier corresponding to their point balance. 

Following such reassignment, the Participant shall be entitled to all benefits and privileges associated with the newly assigned tier, as defined by the nature.rewards Program at the time of reassessment.


4. nature.rewards BENEFITS AND INITIATIVES

Based on the tier status, Participants may be offered certain benefits (collectively, “Benefits”) that they can choose to accept, including, for example:

The Benefits that are available for a Participant to choose from will be displayed in the Participant’s nature.rewards account, which is accessible online at https://eu.icebreaker.com/.

A. General Terms applicable to Benefits. Benefits may be subject to additional terms and conditions and limitations, including for example, a limit to the number of a particular Benefit a Participant can acquire or a limit to the time for accessing the Benefit or other terms. These additional terms and conditions and limitations shall be established from time to time and will be specific depending on the Benefits concerned. Please see Benefit details for information about other terms and conditions and limitations. 

Benefits may be limited in quantity, and/or may only be available for a limited time as determined by icebreaker in the relevant terms and conditions. Benefits that are no longer available for selection or redemption may be removed from a Participant’s nature.rewards account. icebreaker reserves the right to substitute a Benefit item of comparable or greater value at any time in case Benefit item are no longer available. You are responsible for all taxes as well as any other costs or expenses with a Benefit you receive.

Benefits are not redeemable for cash and no change/currency will be given for Benefit section. 

Digital Benefits and sweepstakes entries may only be redeemed through the Participant’s nature.rewards account accessible online at https://eu.icebreaker.com/.  Benefits are personal in nature and Participants are not allowed to share or exchange Benefits with other Participants or individuals.

Participants are solely responsible for safeguarding their Benefits and protecting them from theft and unauthorized use. icebreaker will not replace lost or stolen Benefits except where required by law.

B. Redemption of Points for Discount Vouchers. Participants may redeem their accumulated nature.rewards points for discount vouchers, subject to the following scheme:

Each voucher is valid for purchases for a minimum amount of 150 EUR  or local currency equivalent and may be used online. Vouchers are non-transferable, not redeemable for cash, and may be subject to additional terms and conditions at the time of redemption.

C. Tier-Specific Benefits. The nature.rewards Program offers tier-based Benefits that vary depending on the Participant’s status: Rookie, Grower, or The Natural. Each tier unlocks specific advantages, as outlined below: 




5. EMAIL, MOBILE AND PRIVACY

A. By registering for the Program, you acknowledge to have read and understood icebreaker Privacy Policy regarding the collection, use, and disclosure of your personal information.

B. By registering for the Program, you will receive service emails regarding the Program. These may include information about the Program, Benefits, Program updates, and other related materials. You are able to unsubscribe from all communications while remaining Participants, although it would prejudice the correct usage of the program. If you want to stop receiving all the communications, you can simply unflag the communications-related box in your own My Account page which can be accessed by clicking here. Alternatively, you can unsubscribe from all service emails by clicking on the unsubscription link in service emails. However, you may be unable to unsubscribe completely from service emails about the Program, as it may still be necessary to send some service emails for important matters from time to time, such as Terms updates. If you want to make sure you will not receive any service emails about the Program, you can cancel your membership in the Program as described in the Terms of the Program.

C. In addition, if you have expressly given your consent to receive profile-based marketing communications, you will receive emails regarding promotions, events, and other promotional activities. If you want to unsubscribe from icebreaker promotional emails, you can do it at any time via the unsubscribe link in those emails or you can simply unflag the communications-related box in your own My Account page which can be accessed by clicking here. We will send you promotional emails about icebreaker products and services if you have provided prior consent to receive such emails. 


6. MISCELLANEOUS

A. icebreaker reserves the right to terminate, change, limit, modify, or cancel any Program rules, regulations, benefits, or conditions of participation at any time, with prior notice of one month. In the event of cancellation, this would in no way be of prejudice to those rights Benefits earned up to the date of cancellation. icebreaker will notify you about any change in the Terms. Changes require your consent.   

B. In the event of a dispute over ownership of a nature.rewards Participant account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration as determined by icebreaker. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

C. Abuse of the Program, including failure to abide by these Terms, and failure to abide by icebreaker website Terms of Use, which are incorporated herein by this reference, the sale or barter (or the attempted sale or barter) of Benefits, or promotional offers, excessive returns of Qualifying Purchases, fraud or tampering with any Benefit, including any survey or poll or sweepstakes entry, and any misrepresentation of fact relating thereto may result in cancellation of a Participant's membership and future disqualification from Program participation, and cancellation of previously issued but unused Benefits. icebreaker will notify the Participant by sending an email notification to the address associated with the nature.rewards account without undue of delay. At our discretion, we may fully prosecute any abuse of this Program in accordance with the applicable law.

D. You may cancel your nature.rewards membership at any time by calling Customer Service at 0800 91 76098. Cancelling your nature.rewards membership does not delete your account. Please contact Customer Service at 0800 91 76098 with any concerns about your membership.

E. icebreaker is not responsible for events outside its control. If the provision of the Program is affected by an event outside its control then icebreaker will notify Participants as soon as possible to let you know and will take reasonable steps to minimize the effect of the event on the Program.

icebreaker is responsible to you for direct and foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for direct loss or damage you suffer that is a foreseeable result of our breaching these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Terms were agreed, both we and you knew it might happen.

ICEBREAKER SHALL NOT BE LIABLE FOR DAMAGES RESULTING FROM YOUR MISUSE OF THE ICEBREAKER WEBSITES, FROM YOUR INABILITY TO USE ICEBREAKER WEBSITES OR FROM INTERRUPTION, SUSPENSION, AND ALTERATION OF ICEBREAKER WEBSITES DUE TO REASONS BEYOND THE CONTROL OF VF, EXCEPT WHERE SUCH LOSS IS CAUSED BY THE NEGLIGENCE OF ICEBREAKER, ITS AGENTS OR DISTRIBUTORS OR THAT OF THEIR EMPLOYEES. YOUR STATUTORY RIGHTS ARE NOT AFFECTED, AND THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IN ADDITION, CERTAIN OTHER JURISDICTIONS DO NOT PERMIT LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

F. To the fullest extent permitted by law, the Program and these Terms and any claim or dispute arising out of or relating to the same will be governed by and construed under the substantive laws of United Kingdom, without reference to conflict-of-laws considerations. 

G. If any provision of these Terms is held to be unlawful, or for any reason, unenforceable, this will not affect the validity and enforceability of the remaining provisions. If a dispute arises, we strongly encourage you to first contact our Customer Service Department before starting a judicial proceeding. We value our relationships with our customers and will try to resolve your claims informally and quickly.


7. CONTACT US

If you have any questions about these Terms, please contact Customer Service at 0800 9176098.